Welcome to Primary Insights, the Quest Diagnostics blog page for primary care practices.

Here you’ll find helpful information and resources on the topics you’ve told us you’re most interested in, such as testing guideline updates and other diagnostic insights, and practice efficiency and profitability as they relate to lab testing, and patient engagement and adherence.

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Primary Insights is updated regularly, so subscribe today to be the first to hear about new articles, expert presentations, and practice tools. Have a topic you’d like to hear more about? Suggest it here.

The Doctor Really Will See You Now: 10 Ways to Improve Patient Satisfaction


Amid the uncertainty of the current healthcare landscape, one thing remains clear: keeping patients satisfied is essential to both patient health and the health of your practice. It can help boost patient referral and retention, save practice time, and affect reimbursement. Learn more

What the Shift in Quality Reporting Under MACRA Could Mean for Your Practice

As healthcare continues its shift from volume- to value-based care, the quality of care that you and your practice provide has never been more important. This focus on quality—and the quality metrics that support it—will not only change the way you care for your patients. It will also change the way you are compensated for that care.

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10 Ways to Motivate Heart-Healthy Changes

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With rates of diabetes and obesity on the rise,1 heart health may continue to be a growing concern for your practice. Cardiovascular disease (CVD) is currently the leading cause of death in the U.S., killing more than 370,000 Americans a year.2

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Help Prevent Cervical Cancer with the Right Screening at the Right Time


Once the leading cause of cancer death for women in the U.S., cervical cancer is now the easiest gynecologic cancer to prevent—due to regular screening.1 In the last 40 years, routine Pap smears have helped to significantly reduce the number of cervical cancer cases and deaths in the U.S.2

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Share this Article, and See More Flu Vaccinations this Season


Fewer than half of all adults and children get the flu vaccine each year.You’ve heard the reasons: “I never get the flu, I’ve heard you can get the flu from the vaccine,” and so on. This year, try having the article below available in your waiting room. It clears up some common misunderstandings about the flu and could convince more patients to get vaccinated. Click here to print the patient handout.

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Prevent Diabetes Patients From Slipping Through the Cracks


Getting diabetes patients to follow their treatment plans to the letter can be challenging, as evidenced by the high rate of nonadherence for chronic conditions overall. According to the World Health Organization (WHO), half of all medications for chronic diseases such as diabetes mellitus are not taken as prescribed.1
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